Skip to content

MTA Encouraged by Apparent Increase in Subway Use by White Collar Workers, Tourists

Public transit — it's not just for essential workers anymore.
MTA Encouraged by Apparent Increase in Subway Use by White Collar Workers, Tourists
A stock image that sort of tells it all. Photo: Ketut Subiyanto

Public transit — it’s not just for essential workers anymore.

MTA officials said on Wednesday that the recent surge in subway ridership was concentrated in neighborhoods with lots of tourists and white collar workers — a change from earlier this year and during the pandemic, when ridership was centered on neighborhoods populated by essential workers who never abandoned the subway.

The subway system had hit its post-pandemic ridership level on last Thursday, Sept. 15, with 3.755 million rides, only to surpass that on Tuesday with 3.76 million rides.

That’s still just 63.1 percent of the pre-pandemic normal weekday ridership. But it’s where the riders are using the subway — in Manhattan, Long Island City and Dumbo stations that like ghost towns for two years — that was cause for excitement for the MTA.

“We’ve showed you a lot of maps [in the past] that indicated that the [riders] were essential workers in the boroughs, but the surge we’re seeing now are in neighborhoods that were lagging,” said MTA CEO Janno Lieber after Wednesday’s board meeting. “These happen to be the center of what we call the creative knowledge economy: white collar workers in the creative industries. They are clearly coming back.”

Lieber said the stops that experienced the biggest increases are also “neighborhoods frequented by tourists.”

“We’re seeing the hotbeds of creative workforce in Brooklyn and Queens — our satellite downtowns of Long Island City and Dumbo for creative industry workers — are finally coming back in numbers.”

Lieber’s comments referred to an earlier map from the pandemic and immediate post-pandemic period that showed subway ridership retention at stations with lots of essential workers, who continued to use transit even as other workers were afforded the luxury of working from home:

Lieber’s new map on Wednesday showed a surge in ridership at stations in the “creative” and tourist spots.

Such a map may suggest that white collar workers are ready to jump back into the workplace, but other evidence is spotty: Ridership on the two commuter systems — the Long Island Rail Road and Metro-North — are still lagging badly, with weekday ridership not yet topping 70 percent of the pre-pandemic normal, according to the MTA’s numbers.

Meanwhile, the agency’s bridges and tunnels have been over 100 percent of pre-pandemic weekday numbers for some time now, an indication that many workers have opted for cars for their new-normal commutes.

Photo of Gersh Kuntzman
Tabloid legend Gersh Kuntzman has been with New York newspapers since 1989, including stints at the New York Daily News, the Post, the Brooklyn Paper and even a cup of coffee with the Times. He's also the writer and producer of "Murder at the Food Coop," which was a hit at the NYC Fringe Festival in 2016, and “SUV: The Musical” in 2007. He also writes the Cycle of Rage column, which is archived here.

Read More:

Comments Are Temporarily Disabled

Streetsblog is in the process of migrating our commenting system. During this transition, commenting is temporarily unavailable.

Once the migration is complete, you will be able to log back in and will have full access to your comment history. We appreciate your patience and look forward to having you back in the conversation soon.

More from Streetsblog New York City

Opinion: Sean Duffy’s ‘Golden Age’ of Dangerous Streets

Ethan Andersen
December 15, 2025

‘I’m Always on the Bus’: How Transit Advocacy Helped Katie Wilson Become Seattle’s Next Mayor

December 12, 2025

Watchdog Wants Hochul To Nix Bus Lane Enforcement Freebies for MTA Drivers

December 11, 2025

More Truck Routes Are Coming To A Street Near You

December 11, 2025

Upstate County’s New Bus Service Will Turn A Transit Desert Into A Rural Network

December 11, 2025
See all posts