Skip to content

RELIEF! Council Bill Would Let Delivery Riders Use Restaurant Bathrooms

The City Council is stepping in to make sure that the city's delivery riders can use the bathrooms at restaurants when they pick up food orders through third-party apps.
RELIEF! Council Bill Would Let Delivery Riders Use Restaurant Bathrooms
Deliveristas rally at City Hall Park for a package of City Hall bills that would regulate delivery apps. Photo: Dave Colon

Try to flush this one, CB7.

A new bill by Council Member Carlina Rivera would give dignity and bladder relief to deliveristas by requiring restaurants to allow the city’s delivery riders to use the bathrooms when they pick up food orders through third party apps.

It’s an issue that came to light late in 2020 when the city’s delivery riders organized and issued a series of demands for better wages and safer working conditions, but returned to the headlines this week after Streetsblog reported on a resolution to allow workers to use the bathroom was shot down by a community board on the supposedly progressive Upper West Side.

“We’ve all been talking for well over a year about essential workers, and I think it’s fair to say that delivery workers have been some of the most essential in our city,” Rivera said at a rally at City Hall Park on Tuesday afternoon. “For over a year, they have put their lives at risk to provide for their families, and keep millions of New Yorkers fed throughout the entire COVID-19 pandemic.”

IN HIS OWN WORDS: A DELIVERY WORKER SPEAKS!

Under Rivera’s bill, restaurants would be required to give bathroom access to delivery workers picking up food to deliver, although it would exempt restaurants whose bathrooms would require delivery workers to walk through a kitchen or food prep area. Some details still need to be worked out, but the bill will likely set up a fine that would be triggered by worker complaints.

Rivera’s bill is an attempt at a legislative fix to a problem that has so far been dealt with by the restaurant industry asking its business to remember to respect the basic human needs of people delivering for apps like Uber Eats and GrubHub.

As anyone who’s spent time outside during the pandemic knows, the city’s lack of public bathrooms makes for uncomfortable experiences when you’ve spent even a few hours outside. But on Tuesday, deliveristas shared stories of restaurant employees going as far as demanding that the workers purchase something in order to use the bathroom, even as the delivery cyclists worked ten or twelve hour shifts outdoors in sometimes miserable conditions.

“This is a job like any other job, it deserves respect,” said Pepe, one of the deliveristas at the rally. “Imagine going around the city not being able to use the bathroom all day, especially when it’s cold outside.”

Bathroom access turned out to be a particularly hot flashpoint at that Community Board 7 meeting earlier this month after board member Ken Coughlin introduced a non-binding resolution that would have asked restaurants to allow app delivery workers to use the bathroom when they pick up food. Coughlin’s fellow Transportation Committee members reacted as if he pulled a gun on them, calling the non-binding resolution “crazy” and “embarrassing” and suggested it was an attack on restaurant owners.

The lack of respect for delivery workers at the meeting, which is mirrored across the city, is central to advocates’ support for the bill.

“This is one of the communities that has been unrecognized, that has been ignored, that has been unprotected not just during the pandemic, but before it,” said Ligia Guallpa, the executive director of the Worker’s Justice Project. “These are humble people are working people, migrant New Yorkers, who are organizing in every corner of our city, to reclaim their humanity and to dignify their labor in the most powerful city of this nation.”

Rivera’s bill, part of a package of legislation that includes bills from Council Members Carlos Menchaca, Justin Brannan, Brad Lander and Margaret Chin to regulate worker pay, equipment and delivery trip length, will be introduced at the Council’s stated meeting on Thursday and will likely receive a hearing before June, she said.

Photo of Dave Colon
Dave Colon is a reporter from Long Beach, a barrier island off of the coast of Long Island that you can bike to from the city. It’s a real nice ride.  He’s previously been the editor of Brokelyn, a reporter at Gothamist, a freelance reporter and delivered freshly baked bread by bike.

Comments Are Temporarily Disabled

Streetsblog is in the process of migrating our commenting system. During this transition, commenting is temporarily unavailable.

Once the migration is complete, you will be able to log back in and will have full access to your comment history. We appreciate your patience and look forward to having you back in the conversation soon.

More from Streetsblog New York City

Opinion: Sean Duffy’s ‘Golden Age’ of Dangerous Streets

Ethan Andersen
December 15, 2025

‘I’m Always on the Bus’: How Transit Advocacy Helped Katie Wilson Become Seattle’s Next Mayor

December 12, 2025

Watchdog Wants Hochul To Nix Bus Lane Enforcement Freebies for MTA Drivers

December 11, 2025

More Truck Routes Are Coming To A Street Near You

December 11, 2025

Upstate County’s New Bus Service Will Turn A Transit Desert Into A Rural Network

December 11, 2025
See all posts