Skip to content

Does Your Transit Agency Board Look Like Its Riders?

Transit agency boards often aren't representative of transit riders in the regions they serve. That matters.
Does Your Transit Agency Board Look Like Its Riders?
Photo: Angie Schmitt

The politics of public transit vary a lot from city to city, but a major player in every agency is the board of directors.

These powerful boards don’t tend to feature prominently in advocacy campaigns. But they’re important, making key decisions about fares and service and senior staff that affect every rider.

Unfortunately, these boards often aren’t very representative of the people who ride transit in the regions they serve. Julia Ehrman at TransitCenter scanned some the boards of the biggest agencies and found they are generally much more white and male than the riding population.

Check out Boston, for example.

Or Portland’s TriMet:

And Atlanta:

Ehrman says this is something that advocates, and those responsible for appointing transit board members, should be conscious of, because it can impact service quality:

What would change if more diverse voices were at transit decision making tables, shaping policy and investment? If more women were at the table, we might hear more about the need for service in off-peak hours to accommodate service and domestic work. We might learn that free transfers are completely essential for the multi-leg trips that work, school commuting, and errands require. We might prioritize lighting, visibility, and real-time information at bus stops to help improve safety. If more people of color were at the table, we might hear stronger challenges to expensive new rail projects that tilt the scales away from investment in bus service and amenities in communities of color where riders live. We might have a more comprehensive conversation about policing on transit, and what “safety” means in practice. If more people from the disabled community were on transit boards, their colleagues might grasp the gravity of inaccessibility and prioritize requisite changes.

Personal experience is not the only path to empathy. However, transit policy should be based on facts about rider experience and needs.

New York City Mayor Bill de Blasio, Ehrman writes, has been a leader in this regard, using his appointments to triple representation by women and people of color on the board of the state-run MTA since taking office.

Photo of Angie Schmitt
Angie is a Cleveland-based writer with a background in planning and newspaper reporting. She has been writing about cities for Streetsblog for six years.

Read More:

Comments Are Temporarily Disabled

Streetsblog is in the process of migrating our commenting system. During this transition, commenting is temporarily unavailable.

Once the migration is complete, you will be able to log back in and will have full access to your comment history. We appreciate your patience and look forward to having you back in the conversation soon.

More from Streetsblog New York City

Opinion: Sean Duffy’s ‘Golden Age’ of Dangerous Streets

Ethan Andersen
December 15, 2025

‘I’m Always on the Bus’: How Transit Advocacy Helped Katie Wilson Become Seattle’s Next Mayor

December 12, 2025

Watchdog Wants Hochul To Nix Bus Lane Enforcement Freebies for MTA Drivers

December 11, 2025

More Truck Routes Are Coming To A Street Near You

December 11, 2025

Upstate County’s New Bus Service Will Turn A Transit Desert Into A Rural Network

December 11, 2025
See all posts