Skip to content

Uber’s Latest Feature Reinvents the Wheels on the Bus

Uber is rolling out a new feature that will encourage people who use its shared-ride service in New York to walk to the nearest intersection, instead of getting picked up at their door. The company hopes that by avoiding looping through congested Manhattan to pick up and drop off multiple people, it will make trips faster and easier -- but Uber is trying to solve a problem that buses solved generations ago.
Uber’s Latest Feature Reinvents the Wheels on the Bus

Uber is rolling out a new feature that will encourage people who use its shared-ride service in New York to walk to the nearest intersection, instead of getting picked up at their door. The company hopes that by avoiding looping through congested Manhattan to pick up and drop off multiple people, it will make trips faster and easier — but Uber is trying to solve a problem that buses solved generations ago.

Jarrett Walker at Human Transit has more:

Walking further for more direct, useful, and affordable service is the basic deal that fixed route transit has offered for more than a century. What’s more, if you walk to the bus instead of to UberPool, you can get on any bus instead of waiting for your specific UberPool to arrive.

UberPOOL is a form of “demand responsive transit,” Walker explains, which in developed nations, typically works for only two markets: wealthy people who are willing to pay high fares for a direct ride, or paratransit services for seniors and disabled people, which typically require enormous subsidies.

What UberPOOL is attempting to offer the general public — door-to-door service, or something close to it, while turning a profit — might make some sense in lower-density areas. But since this latest “innovation” is in Manhattan, Walker says, it shows that “in big cities” Uber is “clearly converging on something for which fixed route transit is already the ideal tool.”

What’s more, relying on Uber in dense places like Manhattan, even if it offers carpools, is bound to create congestion. Squeezing that many cars on city streets is a recipe for disaster, and research in New York City shows that the proliferation of ride-hail trips is slowing down everyone and getting bus riders stuck in traffic.

The primary innovation of Uber and its competitors remains the apps that “have helped smooth out inefficiencies of communication,” Walker writes, “but they will never change the math. Technology never changes geometry.”

More recommended reading today: Seattle Transit Blog looks at Boise’s streetcar proposal and is worried that Idaho’s capital city is going after a shiny new project instead of actual transportation improvements. Streets.mn says Minneapolis needs to stop debating the merits of its downtown skyway system and instead focus on improving the streets. And Mobility Lab looks at statistics from Seattle showing that people who work near protected bikeways are more likely to bike to work.

Photo of Stephen Miller
In spring 2017, Stephen wrote for Streetsblog USA, covering the livable streets movement and transportation policy developments around the nation. From August 2012 to October 2015, he was a reporter for Streetsblog NYC, covering livable streets and transportation issues in the city and the region. After joining Streetsblog, he covered the tail end of the Bloomberg administration and the launch of Citi Bike. Since then, he covered mayoral elections, the de Blasio administration's ongoing Vision Zero campaign, and New York City's ever-evolving street safety and livable streets movements.

Comments Are Temporarily Disabled

Streetsblog is in the process of migrating our commenting system. During this transition, commenting is temporarily unavailable.

Once the migration is complete, you will be able to log back in and will have full access to your comment history. We appreciate your patience and look forward to having you back in the conversation soon.

More from Streetsblog New York City

Opinion: Sean Duffy’s ‘Golden Age’ of Dangerous Streets

Ethan Andersen
December 15, 2025

‘I’m Always on the Bus’: How Transit Advocacy Helped Katie Wilson Become Seattle’s Next Mayor

December 12, 2025

Watchdog Wants Hochul To Nix Bus Lane Enforcement Freebies for MTA Drivers

December 11, 2025

More Truck Routes Are Coming To A Street Near You

December 11, 2025

Upstate County’s New Bus Service Will Turn A Transit Desert Into A Rural Network

December 11, 2025
See all posts