311
Streetsblog Basics
Data Dumps: NYPD Earns an ‘F’ From Public on Poor 311 Response
They've forgotten the "serve" part of protect and serve.
June 11, 2025
Dysfunction City: My Block is a Symbol of What’s Wrong with DOT
The block in question, W. 177th Street between Broadway and Fort Washington Avenue, doesn't work for any user. Yet nothing changes.
June 5, 2025
Study Exposes NYPD’s ‘Systemic Failure’ To Enforce Safety-Related Parking Violations
A study of NYPD responses to 311 complaints found "inconsistent, and in some cases non-existent" enforcement of safety-related parking rules.
October 29, 2024
Cop Who Harassed Brooklyn 311 Caller Hit with Fine, Penalty
A cop made crank calls with "heavy breathing" and, oddly, "dolphin, seal and sheep noises" to harass a 311 complainant. He's been punished.
October 1, 2024
Long-Awaited Placard Report Reveals Widespread Abuse by NYPD
The overdue report confirms years of Streetsblog reporting on placard abuse, illegal parking and enforcement failures by the police under two mayors.
April 3, 2024
Video Unmasks NYPD Lies About ‘Resolved’ Bike Lane Complaints
Until there are consequences for lying, city employees will continue to break the law. But also, why are cops misspelling their own names on emails? Therein lies a tale.
January 31, 2024
Adams Administration Withholds 311 Emails From Streetsblog
“An agency repeatedly issuing itself extensions to respond to FOIL requests is inconsistent with FOIL’s purpose," said one lawyer.
January 24, 2024
‘Slap On the Wrist’: Cop Loses 15 Vacation Days, $500 For Harassing 311 Complainant
NYPD Officer John Madera must pay $500 and forfeit 15 days vacation for threatening a man who reported illegal parking outside his precinct.
October 24, 2023
City Pays $150K to Settle Suit Over Cops Who Harassed Man Who Reported Police Parking Misconduct
Justin Sherwood and his lawyer will pocket $152,000 to settle his federal civil rights suit against the city and several officers who harassed him following his 311 calls.
September 28, 2023
Dept. of Investigation Says Cops DID Harass 311 Callers, Confirming Streetsblog Account
City investigators have concluded that members of the NYPD harassed two men who filed 311 complaints about illegal parking and other unsafe road conditions, harassment that Streetsblog revealed in multiple exclusive stories last year.
March 30, 2023
